FAQ.

English: Frequently Asked Questions (FAQ)

• What payment methods do you accept? We accept all major credit cards and secure digital payment methods available at checkout.

• How can I track my order? Once your order is shipped, you will receive an email with your tracking number and a link to monitor your package.

• How long does shipping take? Delivery typically takes 7–15 business days depending on your location.

• What is your return policy? You have 14 days to request a return. Please contact us at support@luminasmartstore.shop to initiate the process.

• What if my item arrives damaged? Please contact us within 48 hours of delivery with photographic evidence, and we will arrange a replacement or refund.